Our client, an innovative, expanding software house with global growth plans, is looking for a FRENCH SPEAKING software support consultant to join their team in the West Midlands.
The Support team are the primary interface with our clients when they have technical issues affecting their ability to use our products. This successful candidate will need to be fluent in French to speak with our French speaking customers.
Delivery of a consistently high quality support service which exceeds client expectations is critical to the overall success of the business.
The key purpose of the role is to:
* Be deliver a professional and technically expert support service to our clients
* develop technical skills to be able to support software products
* seek to identify improvement opportunities that will enhance our support offering
* work as an effective member of the support team and contribute positively to departmental objectives
* Must be a fluent French speaker
* Strong previous experience and capability to work in a pressured customer service application support environment.
* Demonstrate a good level of generic technical capability and methodical problem resolution skills
* Professionalism and excellent customer service
* Highly motivated, self starter
* Ability to prioritise workload
* ITIL understanding would be advantageous
Please apply now for immediate consideration
Recruitment Zone acting as an employment agency in regard to this advert.
Job Reference: AH/Req/037987_1552059761
Salary: £0.00 - £35000 per annum + benefits
Salary per: Annum
Job Start Date: ASAP