Customer Service Advisor – Vehicle Hire
Location: Berkeley, Gloucestershire
Salary: £21,500 + Bonus
Working Hours: 42.5 hours per week, Monday to Friday, 8.00am to 5.00pm
The RZ Group are currently working closely with a financial services company who are looking to recruit a Customer Service Advisor to join the Vehicle Hire part of the business. This is an interesting role where you will be involved in the full sales process from start to finish.
So if you are in a role where you are constantly on the phone and would love something with more admin and variety in your day to day role, this could be the perfect next step for you. Any experience within vehicle hire would be a massive advantage. Duties and responsibilities will include:
- Providing high levels of customer service in all areas to include but not limited to answering of incoming calls, handling enquiries, customer queries
- Making sales telephone calls to generate new business opportunities for the company
- Taking of the vehicle hire order from initial enquiry through to vehicle delivery and completion
- Processing of all paperwork relating to the vehicle hire and customer. Ensuring all paperwork is fully compliant.
- Assisting with the organisation of drivers to deliver the vehicles to the hirer, from various locations.
- Coordinating and allocating their work efficiently linking in with collection and delivery logistics to maximise vehicle utilisation
Experience and Skills Required
- Excellent telephone manner and verbal communicator with the ability to build rapport with customers and potential new clients
- A clean UK driver’s license is essential.
- A confident, professional and outgoing manner to be able to deal with customers at all levels
- Organised and methodical with ability to prioritise to tight deadlines with high standards of accuracy
- Good literacy, numeracy and computer skills with knowledge of MS office systems
If you would like to be considered for this role please don’t hesitate to click apply or call Gareth Cottom on 01204 699008 for further information.
Recruitment Zone acting as an employment agency in regard to this advert.
Job Reference: KL/Req/037700_1545054970
Salary: £19000 - £21500 per annum + Bonus
Salary per: Annum
Job Start Date: ASAP