Customer Service Representative (Bilingual)

Location: Edinburgh City Centre
Vacancy type: Permanent/Full time
Salary: £20,000
Benefits: Competitive

RZ GROUP has been appointed to find experience Customer Service Professionals. This is a fantastic opportunity to join a growing business in a Central Edinburgh location. Our client offers a relaxed working environment, and actively promotes from within.

The Roles

  • Answer customer enquiries on a range of products
  • Find solutions for clients via Call, Chat and Email
  • Build client relationships with empathy and patience
  • Work as part of a high-performing team in a goal-driven environment
  • Take ownership of personal development
  • Attend regular team briefings, and keep up-to-date with the latest promotions and initiatives
  • Work within Company Policies and Procedures
  • Assist in ad hoc assigned projects

Key Requirements

  • Fluent in English and at least one other language
  • Customer service focused
  • Preferable experienced in a contact centre
  • Excellent communication skills
  • Happy to work a shift pattern with some weekends

To discuss this role further, and be considered – please apply below.

Recruitment Zone acting as an employment agency in regard to this advert.

Job Reference: AH/Req/037087_1549375660

Salary: £18000 - £20000 per annum

Salary per: Annum

Job Duration:

Job Start Date: 18/03/2019 10:45:23

Job Type:

Job Location:

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