Customer Service Representative (Bilingual)
Location: Edinburgh City Centre
Vacancy type: Permanent/Full time
RZ GROUP has been appointed to find experience Customer Service Professionals. This is a fantastic opportunity to join a growing business in a Central Edinburgh location. Our client offers a relaxed working environment, and actively promotes from within.
- Answer customer enquiries on a range of products
- Find solutions for clients via Call, Chat and Email
- Build client relationships with empathy and patience
- Work as part of a high-performing team in a goal-driven environment
- Take ownership of personal development
- Attend regular team briefings, and keep up-to-date with the latest promotions and initiatives
- Work within Company Policies and Procedures
- Assist in ad hoc assigned projects
- Fluent in English and at least one other language
- Customer service focused
- Preferable experienced in a contact centre
- Excellent communication skills
- Happy to work a shift pattern with some weekends
To discuss this role further, and be considered – please apply below.
Recruitment Zone acting as an employment agency in regard to this advert.
Job Reference: AH/Req/037087_1549375660
Salary: £18000 - £20000 per annum
Salary per: Annum
Job Start Date: 18/03/2019 10:45:23