3rd Line Service Desk/Field Engineer – Wigan based

Permanent – 40 hours per week

Salary: £25,000 – £35,000 depending on experience

A highly successful IT Service Provider in Wigan is currently looking to recruit 3rd Line Technical Support/Field Engineers to join their expanding business.

Ideal candidates will come from a Managed Service Provider (preferred) and will have a proven 3rd line background.

You will be an excellent problem solver who knows how to provide outstanding customer service

Used to working in a demanding environment, you will know how to prioritise and manage your workload to a high standard – Paying attention to detail and maintaining customer documentation – Used to working to strict SLA’s.

Technical Skills required:

  • Windows Server 2003-2016
  • Microsoft Office 2003-2016
  • Windows Desktop XP – Windows 10
  • Active Directory and Microsoft Exchange
  • Group Policy deployment and configuration
  • OSx Operating systems
  • Office 365
  • Printer Configuration/Installation
  • Firewall & Security Technologies

Any experience/certifications with Cisco (CCNA/CCNP) would be highly useful along with MS Server (MCSE), Security Certifications, Cloud Products and IP Telephony support.

NOTE – Full UK Driving Licence and own Transport are required and due to the nature of the customers being supported these roles will be subject to Enhanced DBS checks.

Recruitment Zone acting as an employment agency in regard to this advert.

Job Reference: MT/Req/037777_1558623668

Salary: £25000 - £35000 per annum + excellent benefits

Salary per: Annum

Job Duration:

Job Start Date: ASAP

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